Privacy Policy

We collect the following types of information when you use our Site or submit inquiry forms:

• Full name, company name, job title
• Email address, phone number, WhatsApp/WeChat contact details
• Country/region, project location
• Project details and requirements you submit in inquiry forms
• Any other information you choose to send to us via email, contact forms, or message systems

When you visit the Site, we automatically collect certain non-personally identifiable information through cookies and analytics tools:

• IP address, browser type, device type, operating system
• Pages you visit on the Site, time spent on each page, referral source
• General geographic location (country/city level) to improve site experience

We use the collected information for the following purposes:

• 1To respond to your inquiries, provide price quotes, and process your orders
• 2To communicate with you about your projects, order progress, and delivery updates
• 3To provide after-sales support, technical assistance, and warranty services
• 4To send you product updates, industry news, and new case studies (only if you explicitly opt in to receive marketing communications; you can unsubscribe at any time)
• 5To improve our Site functionality, product design, and customer service
• 6To prevent fraudulent activity, ensure site security, and comply with legal requirements

We only share your information with trusted third parties in the following limited circumstances:

• Service providers: We may share necessary information with shipping companies, customs brokers, installation partners, and payment processors who help us fulfill your order. All service providers are bound by confidentiality agreements and may only use your information to provide services to us.
• Legal requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or the safety of others.
• Business transfer: In the event of a merger, acquisition, or sale of company assets, customer information will be one of the transferred assets, and will remain protected under the terms of this Privacy Policy.

We use cookies and similar tracking technologies to improve your browsing experience:

• Essential cookies: Required for basic site functionality (form submission, session management) — these cannot be disabled
• Analytics cookies: Help us understand how visitors use the Site, using Google Analytics to track traffic and usage patterns. You can opt out of Google Analytics tracking via your browser settings.
• Marketing cookies: Used by advertising platforms (Google Ads, etc.) to show relevant ads to you on other sites. You can manage these preferences through your browser cookie settings.

Most web browsers automatically accept cookies, but you can modify your browser settings to block cookies if you prefer. Blocking cookies may affect some functionality of the Site.

We implement industry-standard security measures to protect your personal information:

• All data submitted via the Site is encrypted using SSL/TLS technology
• Access to customer personal information is restricted to authorized sales, customer service and management staff who need that information to perform their work
• We maintain secure data storage systems with regular backup and security updates

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law for tax, accounting, and record-keeping requirements (typically 7 years after last business interaction).

Depending on your location (if you are a resident of the EU/EEA under GDPR, or California under CCPA), you have the following rights regarding your personal data:

• The right to access what personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information (subject to legal record-keeping requirements)
• The right to object to processing of your data for marketing purposes
• The right to withdraw consent to data processing at any time

To exercise any of these rights, please contact us at privacy@yesdino.com, and we will respond to your request within 30 working days.

Our Site is designed for business-to-business commercial use, and we do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete the information promptly.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@yesdino.com
• Mail: YESDINO Factory, 13 Longxiang Avenue, High-Tech Industrial Park, Zigong, Sichuan, China